OTRS fixes 1 vulnerability

Do you think this report is well-written? *

Yes

Do you use this technology? *

Yes

Was this report useful to you?

Yes

We would be happy if you would describe:

The security services provided by CESNET are designed to provide significant support in ensuring the cybersecurity of connected organizations. Although we strive to provide quality and reliable services, it is not possible to guarantee absolute coverage of all security vulnerabilities. Our services should be seen as a complement to an organization's own security management, not as a replacement. The client bears ultimate responsibility for securing their environment.

This report was translated by AI; nobody has reviewed the translation yet. Original language: Slovak.

[TLP:CLEAR] OTRS fixes 1 vulnerability

OTRS AG is fixing a vulnerability in OTRS in versions 2024.4.3 and 7.0.50. The vulnerability also affects ((OTRS)) Community Edition, which is now developed by a new company, and information about a fix is not yet known [1][2].

OTRS - path traversal (CVE-2024-23793)

CVSS 6.3 (Medium)

An authenticated remote attacker can carry out a path traversal attack in the file upload functionality, which may potentially lead to remote code execution [1].

The vulnerability is present in products:

OTRS; >=7.0.0, <7.0.49; >=8.0.0, <8.1.0; >=2023, <2024.3.2;
((OTRS)) Community Edition; >=6.0.1, <6.0.34;

CVSS: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L

More information:

CVE-2024-23793 at cve.org, NVD
CWE-22 at cwe.mitre.org

The vulnerability was publicly disclosed 3. 6. 2024.

Links

By CESNET, z.s.p.o. Martin Krajči on 12. 6. 2024.

Report feedback

[TLP:CLEAR] OTRS fixes 1 vulnerability

OTRS - path traversal (CVE-2024-23793)

CVSS 6.3 (Medium)

Links