SolarWinds Web Help Desk fixes a critical vulnerability

Do you think this report is well-written? *

Yes

Do you use this technology? *

Yes

Was this report useful to you?

Yes

We would be happy if you would describe:

The security services provided by CESNET are designed to provide significant support in ensuring the cybersecurity of connected organizations. Although we strive to provide quality and reliable services, it is not possible to guarantee absolute coverage of all security vulnerabilities. Our services should be seen as a complement to an organization's own security management, not as a replacement. The client bears ultimate responsibility for securing their environment.

This report was translated by AI; nobody has reviewed the translation yet. Original language: Czech.

[TLP:CLEAR] SolarWinds Web Help Desk fixes a critical vulnerability

SolarWinds Web Help Desk fixes a critical remote code execution vulnerability [1]. All WHD versions should be updated to version 12.8.3, after which a hotfix should be installed [2]. WHD 12.8.3 Hotfix 1 should not be installed if SAML Single Sign-On is used; the new hotfix resolves this issue [2].

SolarWinds Web Help Desk - remote code execution (CVE-2024-28986)

CVSS 9.8 (Critical)

Allows an unauthenticated remote attacker to execute code remotely on the host machine due to a Java deserialization flaw [1].

The vulnerability is present in product:

SolarWinds Web Help Desk; <=12.8.3

CVSS: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

More information:

CVE-2024-28986 at cve.org, NVD
CWE-502: Deserialization of Untrusted Data at cwe.mitre.org

The vulnerability was publicly disclosed 9. 8. 2024.

Links

By CESNET, z.s.p.o. Michaela Jarošová on 20. 8. 2024.

Report feedback

[TLP:CLEAR] SolarWinds Web Help Desk fixes a critical vulnerability

SolarWinds Web Help Desk - remote code execution (CVE-2024-28986)

CVSS 9.8 (Critical)

Links