Ivanti Neurons for ITSM fixes 1 vulnerability

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[TLP:CLEAR] Ivanti Neurons for ITSM fixes 1 vulnerability

Ivanti fixes a high-severity vulnerability in Ivanti Neurons for ITSM [1]. Customers using on-premises deployments can remediate this vulnerability by updating to one of the fixed versions of Ivanti ITSM, namely 2025.4 Patch 1, 2025.3 Patch 1 or 2025.2 Patch 1. For cloud solutions, the vulnerability has been addressed through service updates in versions 2026.1 Patch 9 and 2026.2 Patch 1, and no further action is required on the part of customers [1].

Ivanti Neurons for ITSM - privilege escalation (CVE-2026-9614)

CVSS 8.8 (High)

An authenticated remote attacker can escalate their privileges and gain administrative access in both cloud and on-premises deployments due to improper access control in Ivanti Neurons for ITSM [1].

The vulnerability is present in products:

Ivanti Neurons for ITSM (On-Premises); <=2025.4
Ivanti Neurons for ITSM (Cloud); <=2026.1

CVSS: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

More information:

CVE-2026-9614 at cve.org, NVD
CWE-284: Improper Access Control at cwe.mitre.org

The vulnerability was publicly disclosed 1. 6. 2026.

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[TLP:CLEAR] Ivanti Neurons for ITSM fixes 1 vulnerability

Ivanti Neurons for ITSM - privilege escalation (CVE-2026-9614)

CVSS 8.8 (High)

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